Documents Become Dirty
Causes and solutions for documents becoming dirty when using the ScanSnap are explained in this section.
- Cause
The issue may be caused by the following:
Documents written in lead pencil were scanned.
The rollers or glass inside the ScanSnap are dirty.
- Solution
-
When documents written in lead pencil were scanned
Clean the rollers after scanning documents written in lead pencil.
For details, refer to Cleaning the Inside of the ScanSnap in ScanSnap Cloud Operation.
Use the Carrier Sheet to scan documents written in lead pencil. Doing this prevents documents from becoming dirty.
When the rollers or glass inside the ScanSnap are dirty
Clean the inside of the ScanSnap.
For details, refer to Cleaning the Inside of the ScanSnap in ScanSnap Cloud Operation.