Error Code List (Xero)
B11Fg052
- Cause
The cloud storage service is not authenticated or authorized.
- Solution
Open the screen for selecting cloud storage services, and specify a could storage service again.
For details, refer to Changing a Storage for a Scanned Image in ScanSnap Cloud Operation.
B11Fg054
- Cause
The issue may be caused by the following:
Connection to the cloud storage service failed.
Communication with the cloud storage service was disconnected.
A connection timeout occurred.
- Solution
Check the status and settings of your network environment, and try again. Or, wait for a while and try again.
B11Fg055
- Cause
The issue may be caused by the following:
The cloud storage service is not authenticated or authorized.
You do not have permission for the requested operation.
- Solution
-
When the cloud storage service is not authenticated or authorized
Open the screen for selecting cloud storage services, and specify a could storage service again.
For details, refer to Changing a Storage for a Scanned Image in ScanSnap Cloud Operation.
When you do not have permission for the requested operation
Make sure that the appropriate permission has been set. Or, contact the administrator for your account.
B11Fg057, B11Fg099
- Cause
A large amount of processes were performed in a certain period of time.
- Solution
Wait for a while and try again.
B11Fg059
- Cause
The maximum size of a file has been exceeded.
- Solution
-
If the documents consist of many sheets, scan them in multiple batches.
B11Fg062
- Cause
You do not have an account that allows the cloud storage service to process expense claims.
- Solution
Create an account that allows the cloud storage service to process expense claims.
B11Fg067, B11Fg098
- Cause
Settings for the cloud storage service have been changed or there is a problem with the settings.
- Solution
Log into the cloud storage service and check the settings.
B11Fg071
- Cause
Uploading a receipt with zero as the total amount was attempted.
- Solution
-
Scan a receipt in which the total amount is any amount other than zero.