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Q & A : rack2s035

Q An error appears when trying to link with my Dropbox account. (Android)
 A 

Rack2-Filer Smart for Android uses Dropbox's authentication method to link with Dropbox. As this method was changed on Thursday September 28th 2017, the following errors appear:

Case 1. Using Rack2-Filer Smart for Android 1.2.5 or earlier
Error 1 The error appears when trying to sign in Dropbox storage.


Error 2 The error appears when trying to access Dropbox storage.


Solution Solution: Update Rack2-Filer Smart for Android to 1.2.6 or later.
(Note) The Dropbox storage must be selected again after updating.
For details, refer to Case 2.

Case 2. Updated from Rack2-Filer Smart for Android 1.2.5 or earlier to 1.2.6 or later.
Error The error appears when trying to access the Dropbox storage that was selected through Rack2-Filer Smart for Android 1.2.5 or earlier.


Solution Solution: Specify the Dropbox storage again with the following steps:
  1. Remove the Dropbox storage that has been set to the destination from the [Connection] screen. (This operation will not delete the data in your Dropbox account.)
  2. Specify again the Dropbox storage you have removed at the 1st step.
No. : rack2s035