The following compatibility problems have been found:
Symptom |
Either of the following problems occurs:
- The right half of the page becomes black.
- Rack2-Filer Smart for Android stops responding.
The problems above are caused by one of the following operations, each of which include image size enlarging or reducing operation, on the Viewer or Memo window.
- Pinch-in or pinch-out an image on the Viewer or Memo window
- Double-tap on the Viewer or Memo window repeatedly
- Enlarged an image on the Viewer window, display the Memo window.
- Enlarged an image on the Viewer window, move a page.
Even if the application stops responding, the data will be saved without problems.
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Workaround |
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Solution |
Update the OS version to Android 7.1.1 or later.
This problem does not occur with Android 7.1.1 or later.
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