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History of Interactive Kiosks, and PFU Products in Japan

  Interactive KIOSK timeline PFU Products
1984 NTT's CAPTAIN System launch
Introduction to community facilities and public facilities

Used for certificate issuance, facility reservation, and community information provision for solving digital divide issues

1995
  • MEDIASTAFF newly released
  • Returning patients check in machine in hospital
  • Community information system
  • Point card loyalty system
1996 Hospital reception Kiosk for returning patients

Market adoption of reception kiosks by hospitals throughout Japan due to cost and labor reduction reasons.

  • New Products model added
1997 Introduction in convenience stores

Integration with customer loyalty applications in the retail industry

Frequent Shopper Program (FSP) (customer retention with store points, gift certificate issuance, games, and coupons)

  • Ticket issuance system
1998
  • Small-size models released
  • Transaction and advertisement capability
1999
  • Development of contents distribution kiosks
2000 Music distribution kiosk

Appeared in 2000, and became common in 2006 (due to increase in music distribution leading to the wide adoption of portable music players)

  • Kiosk music selling system developed for a railroad corporation
  • Convenience store kiosk projects
2001 Self-serve photo printing kiosk

Appeared with wide market adoption of digital cameras

New usage: accept electronic money, and offer digital signage
2002
  • ‘Contents partners’ promotion on the kiosk in a convenience store chain (selling movie tickets, gift certificates, games, and other tickets to entertainment venues)
2004
  • MEDIASTAFF HR model released
  • Added two-dimensional bar code reader to meet advanced needs of Japanese consumers.
  • Developed universal design
2005
  • MEDIASTAFF VC model released
2006
  • SmartPOT released
2007
  • Added new SmartPOT models
  • Added support for newest FeliCa contactlesss IC cards / mobile devices.
2008
  • MEDIASTAFF EV model and
    MEDIASTAFF ST model released
2009
  • MEDIASTAFF SC model released
2010
  • SmartPOT-FX released
  • MP900 released
2011
2012
  • MEDIASTAFF MC model "Smart Teller" released
2013
2014
  • Add a new feature to MC model; supports dispensing bill
2015

Interactive KIOSK

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