History of Interactive Kiosks, and PFU Products in Japan
| Interactive KIOSK timeline | PFU Products | |
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| 1984 | NTT's CAPTAIN System launch | |
| Introduction to community facilities and public facilities
Used for certificate issuance, facility reservation, and community information provision for solving digital divide issues |
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| 1995 |
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| 1996 | Hospital reception Kiosk for returning patients
Market adoption of reception kiosks by hospitals throughout Japan due to cost and labor reduction reasons. |
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| 1997 | Introduction in convenience stores Integration with customer loyalty applications in the retail industry Frequent Shopper Program (FSP) (customer retention with store points, gift certificate issuance, games, and coupons) |
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| 1998 |
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| 1999 |
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| 2000 | Music distribution kiosk
Appeared in 2000, and became common in 2006 (due to increase in music distribution leading to the wide adoption of portable music players) |
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| 2001 | Self-serve photo printing kiosk
Appeared with wide market adoption of digital cameras |
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| New usage: accept electronic money, and offer digital signage | ||
| 2002 |
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| 2004 |
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| 2005 |
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| 2006 |
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| 2007 |
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| 2008 |
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